Privacy Policy

Silicon Valley Moving & Storage, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website at siliconvalleymoving.com (the “Site”), you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

Information you provide directly: When you submit a quote request, contact form, or call us, you may provide your name, email address, phone number, moving origin and destination addresses, preferred move date, and details about your move. We collect only what is necessary to provide you with an accurate estimate and coordinate your move.

Information collected automatically: When you visit our Site, we automatically collect certain technical information including your IP address, browser type, device type, pages visited, time spent on pages, and referring URL. This data is collected through analytics services described below.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Coordinate and schedule your move
• Communicate with you about our services
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience and collect analytics data. Cookies are small text files stored on your device when you visit a website.

Essential cookies: Required for the Site to function properly. These cannot be disabled.

Analytics cookies: Used to understand how visitors interact with our Site. We use Vercel Analytics, which collects anonymized, aggregated data about page views and visitor counts. Vercel Analytics does not use cookies and does not collect personally identifiable information.

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our Site.

4. Third-Party Services

We use the following third-party services that may process your data:

• Vercel: Our website hosting provider. Vercel processes server logs and analytics data. See Vercel's Privacy Policy.
• Google Analytics: We may use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect anonymized usage data. See Google's Privacy Policy.

5. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know: You can request details about the personal information we have collected about you in the past 12 months.
• Right to delete: You can request that we delete the personal information we have collected from you, subject to certain exceptions.
• Right to opt out: You can opt out of the sale of your personal information. We do not sell personal information.
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, contact us at Staff@siliconvalleymoving.com or call (408) 941-0600.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Quote request data is retained for up to 24 months. Analytics data is retained according to the policies of our analytics providers.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us:

Silicon Valley Moving & Storage, Inc.
186 Barnard Ave, San Jose, CA 95125
Phone: (408) 941-0600
Email: Staff@siliconvalleymoving.com